A new voice app for Findomestic

Available on smartphones and Google devices, it is the first virtual assistant for loan requests.

According to IDC, by 2022 30% of enterprises will use conversational technologies for customer engagement. In Italy, voice apps are not yet widespread in the finance sector and are limited to account management.

Supported by us, Italian consumer credit company Findomestic developed the first and only Italian voice app that allows users to ask for a loan on their smartphones and Google devices.

It is a conversational Action for Google Assistant enriched with Natural Language Understanding technologies that we have developed to understand and interpret the users' words and intentions.

This new solution is part of Findomestic's innovation journey aimed at offering an advanced, digital, and personalized customer experience.